Refund policy

As a small business we are currently unable to offer monetary refunds. However, we are happy to offer exchanges or store credits. Thank you for understanding and supporting slow/sustainable craftsmanship.

  • Returns are accepted only for manufacturing defects.
  • Exchange available if:
    • The product is unused
    • Original tags and packaging are intact
    • Request is made within 3 days of delivery
  • We do not accept returns for:
    • Slight fabric texture variations (a sign of authenticity)
    • Color differences due to screen display

Customer happiness matters most - message us and we will find the best solution together.

Reach out to us

  • 📞 WhatsApp: (+91)7996013900
  • ✉️ Email: origins@mimihandmade.in