Refund policy
As a small business we are currently unable to offer monetary refunds. However, we are happy to offer exchanges or store credits. Thank you for understanding and supporting slow/sustainable craftsmanship.
- Returns are accepted only for manufacturing defects.
- Exchange available if:
- The product is unused
- Original tags and packaging are intact
- Request is made within 3 days of delivery
- We do not accept returns for:
- Slight fabric texture variations (a sign of authenticity)
- Color differences due to screen display
Customer happiness matters most - message us and we will find the best solution together.
Reach out to us
- 📞 WhatsApp: (+91)7996013900
- ✉️ Email: origins@mimihandmade.in